Lufthansa is Germany's flagship airline, and by volume of traffic, it's one of the biggest in Europe, with 140 million passengers a year. Its fleet of over 360 aircraft includes 19 Boeing 747's and 14 of the mighty Airbus A380, which seats 504 passengers and flies at speeds of 910 km/h. This state of the art fleet reflects Lufthansa's reputation for innovation, as demonstrated by its introduction of energy-efficient, wide-bodied planes in the 1970s and the world's first female airline pilots in the 1980s. It's a forward-looking, environmentally conscious attitude summed up in their motto "Say Yes To The World."
Part of the Lufthansa Group, the company is headquartered in Frankfurt, and it also has hubs in Munich, Vienna and Zurich. In Canada, Lufthansa planes operate from Calgary, Edmonton International, Montreal Pierre Elliott Trudeau, Ottawa International, Vancouver International and Toronto Pearson International. A member of Star Alliance, the airline flies to 200 destinations around the globe. Popular routes include domestic flights to Halifax, short hops to New York and long haul flights to European capitals such as Amsterdam, Athens, Prague, Vienna, and Zurich
With its own high-quality in-house aviation training and maintenance systems, Lufthansa has an excellent track record of safety. For frequent flyers, it has a loyalty scheme called Miles And More. This lets passengers earn points to level up their status and unlock a succession of benefits both onboard and at the airport.
Lufthansa offers four main travel classes: Economy, Premium Economy, Business and First Class. The slim, compact décor design makes Economy cabins deceptively roomy, with generous 40 cm wide seats and adjustable headrests. In Premium Economy, there's 50 % more space, extra baggage and a complimentary drink and travel kit. Business and First class passengers enjoy priority boarding and access to the airline's airport lounge(/en_ca/blog/understanding-frequent-flyer-miles)s, which have executive amenities, tasty buffets, a wide selection of magazines and even shower cubicles. Food and drink is available in all classes, and this includes catering for children and a variety of dietary needs. In addition, there's a special gourmet menu served on fine china for First and Business class.
Passengers can access the internet via the airline's FlyNet portal, which allows you to send emails and texts. You can also listen to music, play video games, watch live TV and sports channels, and select from a collection of 180 films, dozens of box sets and 60 audiobooks.
When you're checking in online or via mobile, you can do so from 23 hours prior to your flight, and there's a cut off 60 minutes before take-off for all departures, wherever the destination. There are fast security paths at some airports, although these are not available to all Lufthansa passengers.
For checked luggage, the total size (adding height, length and width together) can't exceed 158 cm (62 inches). Lufthansa doesn't currently specify a size for carry-on luggage.
Items over 32 kg (70 lbs) can be sent as freight, and there are flat rates for oversized sports baggage under 32 kg (70 lbs). Passengers travelling with children up to 2 years old are entitled to one piece of extra baggage, and they can also bring smaller foldable pushchairs and similar items on board free of charge. The Miles And More frequent flyer awards scheme offers a wide array of privileges such as access to lounges, accelerated booking, an extra free baggage allowance and even a limousine transfer service.