Etihad Airways is the flag carrier of the United Arab Emirates. It was established by royal decree in 2003 and has its headquarters near Abu Dhabi Airport where its main hub is located. Etihad Airway's mission is to provide a 'refreshing' welcome to its guests while offering safe and secure travel, something it has achieved with its safety record of no major incidents or fatalities.
The airline's current fleet is made up of over 80 aircraft which carry nearly 18 million passengers each year. The fleet includes Boeing 787-9, Boeing 777-300ER and Airbus A320-200 aircraft while routes reach over 80 passenger destinations across all continents except South America. These include flights to the Middle East, Asia and Australia from major Canadian cities such as Vancouver, Toronto, Edmonton and Montreal. Over 40 codeshare arrangements with airlines including Air Canada, Air France, and Lufthansa extend its reach even further.
Etihad Airways is not part of the Oneworld Alliance, but does work closely with it. Its frequent-flyer programme, called Etihad Guest, allows members to earn points on flights that can be exchanged for benefits such as extra baggage allowance, priority check-in, ticket purchases and upgrades.
Etihad Airways offers three cabin classes. These are Economy, Business and First Class. Comfortable seats, complimentary dining and exciting entertainment are available across all classes.
First Class: Guests in First Class can enjoy full lie-down beds and take a refreshing shower before dining or arrival. Complimentary Wi-Fi, a personal wardrobe and toiletries are additional luxuries to enjoy. Fly First Class on Airbus A380s and indulge in private apartments or The Residence Suite.
Business Class: Tap into dozens of movies, dine when you want, buy Wi-Fi vouchers to keep in touch and freshen up with complimentary toiletries. At night, relax in a full lie-down bed.
Economy Class: Get even cozier in your reclining Economy Class seat with its adjustable back support, headrest and generous legroom. Add blankets and pillows before settling back for a full range of digital entertainment. Upgrade to Economy Space for extra legroom or Economy Neighbour-Free and enjoy an entire row to yourself.
Etihad Airways has a selection of luxurious lounges at Abu Dhabi Airport. Access to these is for First and Business Class ticket holders and eligible Etihad Guest members. Entry can also be purchased. Lounge facilities include complimentary food, drink and Wi-Fi, luggage storage, baby-changing areas, business services, TVs, flight monitors and showers. The First Class lounge also features a spa, relaxation room and fitness suite.
Online check-in for Etihad Airways flights opens 30 hours before and closes three hours before scheduled departure times. Boarding cards can be printed or downloaded to your mobile phone. Check-in at the airport opens four hours before departure time and close 60 minutes before your scheduled take-off time if travelling Economy and 45 minutes if flying Business or First Class.
Two checked bags are allowed for each First Class passenger. Each bag can weigh up to 32 kg (70 lbs). Two cabin bags can also be taken into the aircraft with a combined weight of 12 kg (26 lbs) as well as one small personal item such as a handbag.
Business Class passengers have two checked pieces of luggage each. These can each weigh up to 32 kg (70 lbs). Two cabin bags are allowed with a combined weight of 12 kg (26 lbs) as well as one small personal item such as a handbag.
Two checked bags are permitted for each Economy Class passenger. Each bag can weigh up to 2 3kg (50 lbs). One cabin bag can be taken into the aircraft with an upper weight of 7 kg (15 lbs) as well as one small personal item such as a handbag.
The dimensions for each checked suitcase in all classes are 72 x 90 x 45 cm (28 x 35.5 x 17.5 inches). Cabin bags must measure no more than 56 x 36 x 23 cm (22 x 14 x 9 inches).
Most sports equipment and musical instruments are counted as part of your checked luggage allowance although one golf bag is permitted in addition to this. Child discounts apply up to the age of 12 years. From 7 days to 23 months infants must sit on an adult's lap while from 24 months to 12 years they must have their own seat.
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