Thai Airways is the premier airline of Thailand and the flag-carrying service of that airline. Thai Airlines is a public company, however, 50% of its shares is owned by the Thai government's Ministry of Transport.
The head office of Thai Airways isn't in an airport, but is on Bangkok's Vibhavadi Rangsit Road, one of the city's major highways. The airline's base of operations is Suvarnabhumi Airport, colloquially known as "Bangkok Airport". Thai Airways has 2 lounges at the airport, a standard lounge with all expected amenities and a super-luxurious Royal Silk lounge. Thai Airways' Business Class passengers are known as "Royal Silk Passengers".
Thai Airways fly to domestic destinations across Thailand and to 37 countries worldwide, to over 84 airports. Thai Airways has a fleet of over 90 aircraft, and have recently added many Airbus A320 crafts to their fleet. However, passengers are still most likely to fly with an Airbus A330 or a Boeing 777 when they take to the skies with Thai Airways.
Popular domestic destinations in which Thai Airways flies to include Bangkok, Chiang Mai, Khon Kaen, Koh Samui, and Udon Thani. Thai Airways flies passengers to international destinations including Seoul, Beijing, Barcelona, Cairo, Geneva, New York, and many more across North America, Asia, and Europe.
Thailand has no always had the best reputation when it comes to air safety, but in 2019 they were upgraded by the Federal Aviation Authority and given a Category 1 safety rating, after a poor performance in 2015.
Thai Airways are part of the Star Alliance program. With the Star Alliances' Miles & More program, passengers accrue frequent flyer miles every time they fly with Thai Airways or other worldwide Star Alliance airlines. Not only do passengers get points when they fly, but they also accrue them whenever they book a hotel and use their credit card.
Thai Airways are internationally acclaimed for their commitment to excellent onboard service. On every long-haul flight, passengers will be able to choose between a range of delicious Thai food or international cuisine. Business Class passengers will enjoy freshly prepared food on board.
All seats are comfortable with a 43cm width and a reclining function. Business Class passengers will enjoy a total horizontal recline on all seats.
Everyone who flies with Thai Airways is able to enjoy their committed onboard entertainment service fitted in the back of each seat, with over 1,000 movies available on each flight. In addition to that, passengers can play games, watch the news, or check out concerts.
Every seat is fitted with a dedicated USB port, so passengers can charge their devices while in the sky. Light-alteration takes place on each flight, so passengers gradually acclimate to the changing time zones as they fly. WiFi is fitted on all flights for the use of Business and Economy passengers.
Passengers with Thai Airways are able to check-in for the flight 36 hours before boarding. Passengers must have completed their check-in no more than 3 hours before the scheduled flight time, or face paying a fee at the airport, unless they are also checking in hold-luggage.
Those who are taking a domestic flight with Thai Airways should arrive within 2 hours of their scheduled departure time to enjoy a relaxing experience prior to boarding. Passengers who are flying internationally or need to check-in bags should arrive at the airport 3 hours in advance of their departure time.
Business Class is known as Royal Silk Class, and they are allowed to check-in bags weighing 88 lbs (40 kg)
Economy-class passengers can carry 2 items of hand luggage on board that weigh 22 lbs (10 kg). Economy Class passengers can check items into the hold that weigh no more than 66 lbs (30 kg).
Onboard baggage should not exceed the dimensions of 15 x 10 x 5 inches (37.5 x 25 x 12.5 cm), whereas bags that are checked into the hold should be no larger than 22 x 18 x 10 inches (56 x 45 x 25 cm). Item must not exceed 15 pounds (7 kg)
Passengers should be able to check-in fragile items like musical instruments, artwork, and bicycles into the hold, but should contact Thai Airways in advance of departure, as they may be subject to additional fees.