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Neos Air

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Neos Air

*Return fares per person, including taxes, excluding a US$ 4.99 booking fee.

Fly with Neos Air

Who is Neos Air?

Founded in 2001, Neos is a new Italian leisure airline and is a part of the biggest and oldest (1947) tour operated group in Italy - Alpitour. Neos Air has its headquarteredin Somma Lombardo, Lombardy.
The airline serves short haul as well as long haul flights within Italy, European, and International destinations with a fleet of Boeing 737 Next Generation, Boeing 767, and Boeing 787 aircraft. The operations take place mainly at Milan Malpensa Airport, the airline's primary hub.

Fly with Neos Air to Italy

Why to wait when you can experience the Italian culture already on a plane? Get on board with Neon Air and travel to the Mediterranean coast of Italy in Catania, try the true Napoletanian pizza in Naples, and leave some space in your baggage for Milan - the fashion capital of Europe.

Three times a week (Mondays, Thursdays and Sundays) you can catch a flight with Neos Air to the newest route to New York JFK from Milan Malpensa Airport! The newest transatlantic route is operated by a cutting-edge Dreamliner 787-9 with 359 seats in total and two service classes on board: Economy and Premium. Dreamliner 787-9 will allow all passengers to experience bigger size overhead bins, an LED lighting system, a bigger window giving an opportunity to all the passengers to enjoy the views, and a high-tech humidity-control system onboard.

Italy

Catania

Italy

Napoli

Italy

Milan

Neos Air Destinations

Neos Air takes you beyond Milan to over 20 exciting destinations! Whether you seek pristine beaches, vibrant cities, or ancient wonders, the airline has the perfect flight for you. Once a week, the Neos Air offers you an opportunity to expand your travel horizons and fly to Almaty, Kazakhstan from JFK. Experience the hidden gems and breathtaking landscapes of Central Asia! Additionally, the customers of Neos Air can enjoy the newest route from JFK to India. Visit Amritsar, where rich history, traditions, and the iconic Golden Temple awaits!

Kazakhstan

Almaty

India

Amritsar

Neos Air Travel Experience

Fun fact: From Greek, the word neos (νέος) means "new". As well as it stands for the abbreviation from Italian - Nord, Est, Ovest, and Sud (North, East, West, and South). The hidden meaning behind the name of the airline suggests that the Neos Air will get to any destination in the world. The mission of the airline is to supply the market with premium air transportation capacity. The key components of what Neos intends to provide to its clients are full fleet uniformity and a high degree of ground and in-flight support.

The passengers flying with Economy Class will be provided with meals, individual IFE, and individual USBs. However, for an extra fee, passengers can upgrade their class to Economy Extra Plus, where customers will be offered a welcome drink, more legroom, economy meal service, free wi-fi, and a fast track for the check-in queue. Note that this option is only available to adults, with a fee of $110 per person round trip.

The passengers of 787-900 Dreamliner flying with Premium Class have the chance to experience high-quality service for a lower price than most airlines can offer. No catch, just enjoy the premium class of Neos Air. At JFK airport you will be offered to take a comfortable seat in the VIP lounge located at Terminal 1 from 8 am until 11 pm. During your flight as a passenger of Premium Class, you will be offered a comfortable seat during your flight with an adjustable headrest and footrest, welcome drink, rest kit, premium lunch/dinner, large screen-entertainment, USB socket, free Viasat WI-FI, seat reservation 48 prior to your flight, and of course the priority boarding.

Premium Class

Neos Air Check-in

Check-in for domestic flights passengers is advised to arrive 90 minutes prior to flying. For International flight travelers should arrive 2 hours before flying. It is highly advised to arrive at the airport early so that you may go through all the processes at the airport without unnecessary rush and stress. The check-in counters for short-and medium-haul flights open 2 hours before departure time and close precisely 40 minutes before it. Long-haul flight check-in counters open 3 hours before departure time and close exactly 1 hour before it.

Baggage Information 💼

Allowed Luggage onboard on Neos Air

Passenger will be allowed only 1 piece of cabin baggage. Passangers allowed to carry with you a small handbag or a backpack.
55 x 40 x 20 cm (21" x 15.7" x 7.8")
18 lbs / 8 kg

Note that you can add the baggage you need to any of the fares!

Allowed Luggage per checked baggage on Neos Air

Except as otherwise noted (e.g., special flights or specific destinations), the checked luggage allowance varies depending on the trip haul. The checked luggage allowance is computed precisely per passenger. Checked bag fees and dimension are as follows:

The maximum dimensions cannot exceed those shown below:
158 cm (62 inches) width.
250 lbs / 23 kg

The number of pieces to check in will be subject to the availability of space on the flight. Make sure your baggage complies with the packing, dimensions and weight conditions.

If you are willing to purchase extra checked baggage, we recommend doing it on the website. The following fees apply:

1 piece 33 lbs/ 15 kg - $44 on a website
1 piece 50 lbs/ 23 kg - $66 on a website
1 piece 33 lbs/ 15 kg - $70 at the airport
1 piece 50 lbs/ 23 kg - $115 at the airport

*Please note that these fees are always subject to change and may vary by destination and fare purchased.

FAQ ℹ️

➡️ Who owns Neos Air?

  • The headquarter of the airline is located at Somma Lombardo, Lombardy, Italy. The CEO are Lupo Rattazzi, President Carlo Stradiotti.

➡️ What is the maximum number of luggage I can take with me?

  • The number of luggage you can check in may vary based on your destination and fare. The maximum number of luggage permitted per person is 2. Hand luggage (1); Coat or jacket (1).

➡️ What fleet does Neos Air have?

  • Neos Air currently have a size of 14 fleet. 4 of them are Boeing 737-800W, 4 of Boeing 737-8 and 6 of Boeing 787-9 Dreamliner. The young aircraft fleet of Neo Air averages 2 years comprised.

➡️ Can I select my own seat?

  • Yes, you can. You can reserve your seat for free from 48 hours until 3 hours before your scheduled flight departure from Italian and international airports (where available).

➡️ What Neos Air flight schedule from New York (JFK)?

Current flight schedule (Until November 3, 2023):

  • Flight NO789 | JFK-MXP | Depart at 5:00 PM | Arrival at 7:00 AM | Mon, Thu, Sun
  • Flight NO787 | MXP-JFK | Depart at 12:20 PM | Arrival at 2:50 PM | Mon, Thu, Sun

New flight schedule (As of November 4, 2023):

  • Flight NO789 | JFK-MXP | Depart at 6:00 PM | Arrival at 7:00 AM | Mon, Thu, Sat
  • Flight NO787 | MXP-JFK | Depart at 11:55 AM | Arrival at 3:50 PM | Mon, Thu, Sat

➡️ Is the food included?

  • Yes, it is included! From breakfast to lunch and dinner on long-haul flights. You will be offred Italian cuisine with vegetarian, gluten-free, and diabetic options. You can request special meals free of charge 72 hours prior your flight.

➡️ What form of payment is accepted onboard?

  • Visa and Mastercard are accepted forms of payment onboard Neos Air.

➡️ How can an unaccompanied minor fly with Neos Air?

  • For children between the ages of 4 years old to 14 years old who are unaccompanied, the assistance is required. Each way costs $110 or $130.

➡️ Can I travel with pets onboard?

  • Yes, you can! However, according to airline guidelines, only 2 pets are permitted per person. Pet in cabin weight limit is 22 lbs/ 10 kg (kennel included); if exceeded, pet will be placed in hold.

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*Return fares per person, including taxes, excluding a US$ 4.99 booking fee.

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