The country's largest airline, founded in 1929, Hawaiian Airlines employs more than 6,000 staff and flies to 28 destinations. When the airline was first established, its fleet consisted of one Bellanca CH-300 Pacemaker that was chartered to provide sight-seeing trips across the Oʽahu. By 1941, the airline had re-branded and become Hawaiian Airlines. By 1966, it had added a Douglas DC-9-10 aircraft to its fleet, ensuring that the majority of flight durations were halved. Due to intense pressure from competitor airlines, the company began extending its operations, added destinations to the Pacific, and added two Lockheed L-1011 to their growing fleet.
Today, the airline has grown exponentially from its humble beginnings and boasts a fleet size of more than 50 aircraft. Their fleet consists of 23 Airbus A330-200s, 20 Boeing 717-200s, Boeing 767-300ERs and a Boeing 767-300. Moreover, the airline's forward thinking and excellent service extend to its in-flight meals, all of which are free from additives and preservatives. The company ensures that all the packaging in which the meals are served is recyclable and environmentally friendly. The airline's commitment to providing outstanding customer care and exceptional service has been recognized many times. In fact, Hawaiian Airlines received the Best Airline Staff Award at the Skytrax World Airline Awards for outstanding service and excellence from its front-line staff, both in-flight and at the airport.
This award-winning airline offers three different fare classes; Coach, Business, or First Class tickets.
Passengers who book Coach Class tickets can expect additive free, complementary meals and beverages, excellent service from the cabin crew, generous baggage allowance, comfortable seating with plenty of legroom and nonstop, in-flight entertainment.
Business Class passengers can anticipate their own private cabins with lie-flat seating on selected aircraft, a fine dining experience and choice of menu, complimentary beverages including champagne, very attentive cabin crew, and priority airport services.
First Class passengers can expect an unforgettable in-flight experience, with gourmet dishes, lie flat seating, blankets, and pillows on all flights. There are also priority airport services both in the departure and arrival airport, a very generous baggage allowance, and private kiosks. Additionally, irrespective of the fare class booked, passengers are given the opportunity to bid for an upgrade. Frequent and loyal customers are also rewarded with the airline's frequent-flyer and air miles initiative known as Hawaiian Miles. In addition to earning air miles, members are also given exclusive access to promotions and other unadvertised and discounted fares.
Check-in: Passengers have the option to check-in online, from 24 hours to 60 minutes prior to departure. Alternatively, passengers can check-in at the airport kiosk, from four hours to 60 minutes prior to departure.
Carry-on baggage: All passengers, irrespective of fare, are permitted one item of carry-on baggage and one piece of personal baggage. The dimensions of the carry-on baggage must not exceed 55 x 35 x 22 cm and must weigh no more than 11 kg.
Hold baggage: Irrespective of class, all passengers are permitted two pieces of checked baggage which must not exceed 32 kg per bag and the maximum dimensions must not exceed 157 cm (length x width x height).