Fly with STARLUX Airlines

Who is STARLUX Airlines?

Launched in 2020, STARLUX Airlines is the newest Taiwanese luxurious airline based in Taipei, Taiwan providing flight services between their hub, Taiwan Taoyuan International Airport (TPE) to popular destinations in Asia and now to the west coast of the United States: **non-stop flight service from Los Angeles (LAX), San Francisco (SFO), Seattle (SEA: starting August 16, 2024) to Taipei (TPE).

Fly nonstop to Taipei

From Los Angeles (LAX)

FAQ about STARLUX Airlines

- **[Fly with STARLUX Airlines](#starlux-airlines-destinations)** - **[Travel Experience with STARLUX Airlines](#starlux-airlines-cabin-class-flight-experience)** - **[STARLUX Airlines Check-in](#starlux-airlines-check-in)** - **[STARLUX Airlines Baggage Infomation](#starlux-airlines-baggage-infomation)** - **["Frequently Asked Questions" about STARLUX Airlines](#starlux-airlines-faq)**

Fly with STARLUX Airlines

STARLUX Airlines now joined the line of flying alternatives if you're planning a trip to Asia. Start looking for flight deals with STARLUX Airlines to 19 destinations in Asia:

Taiwan

Fly to

Taipei

Japan

Fly to

Tokyo

Japan

Fly to

Osaka

Thailand

Fly to

Bangkok

Fly to

Singapore

Philippines

Fly to

Manila

Malaysia

Fly to

Kuala Lumpur

Vietnam

Fly to

Hanoi

Destinations in Asia with STARLUX Airlines

Taiwan
✈Taipei (TPE)
✈Taichung (RMQ)
Japan
✈Tokyo (NRT)
✈Osaka (KIX)
✈Sapporo (CTS)
✈Nagoya (NGO)
✈Okinawa (OKA)
✈Fukuoka (FUK)
✈Sendai (SDJ)
✈Kumamoto (KMJ)
✈Hakodate (HKD)
Thailand
✈Bangkok (BKK)
✈Chiang Mai (CNX)
Singapore
✈Singapore (SIN)
Philippines
✈Cebu (CEB)
✈Clark (CRK)
Macau
✈Macau (MFM)
Malaysia
✈Kuala Lumpur (KUL)
✈Penang (PEN)
Vietnam
✈Ho Chi Minh City (SGN)
✈Hanoi (HAN)
✈Da Nang (DAD)
✈Phú Quốc (PQC)- Starting July 1, 2024

STARLUX Airlines Travel Experience

For long-haul routes, such as flight services from LAX to Taipei, STARLUX Airlines operates the Airbus A350-900*, consisting of 4 cabin classes: First, Business, Premium Economy, and Economy. *Cabin class availabilities differ per route.

First Class

STARLUX First Class offers a private cabin experience with its 60" wall-in door and offers a personal locker for the passengers to store their carry-on bags, coats, and jackets in front of the seats. Additionally, there is a minibar so that travelers can have drinks whenever they want, making the journey as comfortable as being at home. In addition, the expanded first-class seats are completely reclinable and include a Zero Gravity mode, which is intended to relax the entire body, decrease blood pressure, and alleviate fatigue from lengthy flights. They also have an air massager with three degrees of intensity. Passengers may enjoy excellent entertainment (movies, TV shows, music, and games) thanks to a 32-inch high-definition personal screen, touch-sensitive remote control, and noise-cancelling headphones. Passengers are able to continuously stay connected during the trip thanks to the free on-board Wi-Fi. First Class passengers have access to the STARLUX VIP lounge, priority boarding and priority baggage claim.

Business Class

STARLUX Business Class also provides a private cabin experience with its 48.5" wall with door as well as a seat pitch of 44"/45". The airline cooperates with Michelin starred Chef Lam Ming Kin to create their business class menus, which includes both international and Asian cuisines. Every seat offers an excellent 4K resolution IFE 24-inch screen providing a wide variety of in-flight entertainment (movies, TV shows, music, and games) for the passenger, as well as noise-cancelling headphones and free Wi-Fi. Business Class passengers have access to the STARLUX VIP lounge, priority boarding and priority baggage claim.

Premium Economy Class

Passengers traveling in Premium Economy Class are treated to generous legroom with a seat pitch of 40 inches. Passengers can enjoy in-flight entertainment with excellent 4K resolution on their 15.6-inch personal screen with a touch-sensitive remote control. Passengers are able to continuously stay connected during the trip thanks to the free on-board Wi-Fi.

Economy Class

The Economy Class cabin is arranged in a 3-3-3 seating configuration with a seat pitch of 31"/32". A fine selection of meals are available to passengers in Economy Class; however, pre-order in-dining options are also available through the "Manage My Trip" on STARLUX's website or App up to 24 hours prior to flight departure. Economy Class seats are also equipped with inflight entertainment screens with 4K resolution. Travelers also have access to Wi-Fi connectivity. Complimentary amenities like eyeshades, earplugs, slippers and dental kits are all also available onboard.

STARLUX Airlines Check-in

Online check-in is available for passengers through the STARLUX Airlines app or the main website. Online check-in is available 48 hours to 2 hours before departure. Please arrive at the airport an hour before departure if you have luggage to check-in. Check-in ticket counters at the airport open 3.5 hours before departure and close 1 hour before departure.

STARLUX Airlines Baggage Information 💼

Allowed Luggage onboard on STARLUX Airlines

The baggage allowances for carry-on and checked-in differ depending on the route/cabin/booking class, so please check the terms and conditions in your itinerary. The following allowance for piece concept (Long haul routes): What is the difference between piece and weight concept?

FAQ about STARLUX Airlines

➡️ Is STARLUX a budget airline?

No, it’s not. Despite the fact that it’s a brand new airline launched in 2020, STARLUX is considered to be a luxury airline, which is visible through their state-of-the-art travel experience and their stylish cabin interior.

➡️ What is the maximum number of luggage I can take with me?

The number of luggage you can check in may vary based on your destination and fare. The maximum number of luggage permitted on oneself (per person) for Premium Economy/Economy class is 2 (For example, one hand-carry (x1) and personal item (x1), such as coat or jacket, laptop bag, purse, etc) and for First/Business is 3 (hand-carry baggage (x2) and personal item (x1).

➡️ What fleet does STARLUX Airlines have?

STARLUX Airlines currently operates their services among three types of new-generation Airbuses: A321neo, A330neo, and A350-900.

➡️ Can I select my own seat?

Yes, you can reserve your seat from 48 hours until 3 hours before your scheduled flight departure. However, keep in mind that "Extra Legroom Seats" are chargeable. Up to 3 hours prior to flight departure, passengers can book Extra Legroom Seats on the STARLUX website or mobile app.

➡️ Is there in-flight entertainment?

Yes, passengers onboard STARLUX Airlines can enjoy various entertainment options, including featured Hollywood premiere movies, TV shows, animations, games, and music.

➡️ Is there Wi-Fi onboard?

Yes, Wi-Fi service is available, but depending on the class of travel, fees may be applicable. Business class travelers will have complimentary Wi-Fi service during the flight, while passengers in economy may only send and receive an unlimited number of text messages (via WhatsApp/LINE/Facebook Messenger, etc). Premium Economy and Economy class passengers have an option to purchase additional internet data packages, especially if needed for audio, images, and video.

➡️ Is the food included?

Yes, it is included! From breakfast to lunch and dinner on long-haul flights. STARLUX offers both Asian and international cuisines. The airline collaborates with various international chefs, including Michelin restaurants, offering a fantastic eating experience while in the air. Meals can be ordered in advance, including special meals for medical or religious purposes, which can be ordered up to 24 hours before flight departure.

➡️ Does STARLUX have a frequent flyer program/reward program?

Yes and it's called COSMILE! There are a total of 4 tiers: Traveler, Adventurer, Explorer, Insighter. Anyone aged 2 or above can enroll as a "Traveler" and can start earning mileage to redeem for additional benefits and privileges.

➡️ How can an unaccompanied minor fly with STARLUX Airlines?

Children age 2 to 12 years old need to be accompanied by parents or a legal guardian in the same cabin. Unaccompanied minor service must be requested if a child traveling alone has turned 5 but is under 12 years old.

➡️ Can I travel with pets onboard?

Unfortunately, no. The airline accepts only service animals (dogs over the age of 4 months) in the passenger cabin* (*Proper documents must be available for support and if permitted by local regulations of the destinations.) However, other pets can travel as checked luggage, following the animal and kennel are under carriage regulations, necessary paperwork are provided, and fees are paid.

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