CONTACT US

By Phone:
Customer Support:
1.650.669.8047
24hrs/day, 7days/week

By Email:
Customer Service:
cs@budgetair.com

Feedback:
feedback@budgetair.com

Need to make a change to your trip?
Request a change here

For document returns:
c/o Budgetair.com
1975 West El Camino Real
Suite 204
Mountain View,CA 94040


help

BudgetAir wants you to have a great shopping experience and great trip. If you have any questions regarding your booking or how to use this web site, this is the place to find answers to many of those questions. And when you need it, a BudgetAir customer service representative will be there to help.

Initial Help (FAQ)

Security and Privacy Information Security and Privacy Information

Flights

Searching For Flights on BudgetAir Tips and Instructions for shopping for flights and fares
After Booking Confirmation, changes and/or cancellation of your booking
Billing Confirmation, changes and/or cancellation of your booking
BudgetAir Special Fares Information about BudgetAir Special Fares
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Hotels

Booking a Hotel Hotel Information and Searching

Car Rentals

Booking a Car Rental Car Rental Information and Searching

THINGS TO KNOW BEFORE YOU GO

Is your Passport current with at least 6 months of validity remaining at the time of your departure? Are you making connections through a country which may require you to obtain a "Transit Visa"? Do you need to get any shots in preparation for traveling to your destination? Are there weather or political issues taking place that could impact your travel? These are only a few of the questions you might have in advance of or during your trip. With that in mind, below we provide you with links to helpful information associated with "Things to know before you go!"