Baggage Policies

For your convenience, we provide links directly to the baggage policy guidelines for each airline from within the search results page. To access this information, following your search, click on the "baggage information" button directly below the flight availability display.


help

BudgetAir wants you to have a great shopping experience and great trip. If you have any questions regarding your booking or how to use this web site, this is the place to find answers to many of those questions. And when you need it, a BudgetAir customer service representative will be there to help.


Need to make a change to your trip? Please click here.



  1. Check out the Help sections below to see answers to common BudgetAir questions.

  2. Send an email to cs@budgetair.com. We will get back to you within 24 hours. We can respond to most requests except pricing and changes.

  3. Call 1.650.669.8047 to speak to a BudgetAir customer service representative.
    BudgetAir customer service representatives are available:
    24 hrs/day 7 days/week.

Initial Help (FAQ)

  1. Security and Privacy Information: Security and Privacy Information

Flights

  1. Searching For Flights on BudgetAir: Tips and Instructions for shopping for flights and fares
  2. After Booking: Confirmation, changes and/or cancellation of your booking
  3. Billing: Confirmation, changes and/or cancellation of your booking
  4. BudgetAir Special Fares: Information about BudgetAir Special Fares

Trip Insurance

  1. Purchasing Trip Insurance Common questions about trip insurance

Hotel

  1. Booking a Hotel Hotel Information and Searching

Car Rentals

  1. Booking a Car Rental Car Rental Information and Searching

Travel Alerts

  1. Latest Travel Alerts from BudgetAir Information about travel warnings and disruptions